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Care and Assistance

Care and Assistance

Pastoral Care | Pray with a Deek | Disaster Relief Fund | Counseling | Other Resources

Pastoral Care

In every person’s life, there are inevitable times of need, whether an acutely difficult situation, an ongoing challenge, or an episode of crisis. As a church family, we are here for each other always, including times of need. Pastoral staff and trained leaders of the church seek to provide care in our church especially during challenging seasons. 

Deacons and deaconesses care for those in our community with practical needs and shapes a culture of care, believing the gospel brings transformation. They offer:

  • Spiritual guidance
  • Prayer
  • Practical guidance and help
  • Financial assistance

For pastoral care, prayer or assistance, please fill out a care form or call 917-206-1451.

Care Request Form

In case of emergency, please call 911, your local emergency room or 1-888-NYC WELL (888-692-9355).

Pray With a Deek

You can receive personal prayer from a deacon or deaconess after Sunday services. You do not need to fill out a care request form or call the helpline number; simply come to the stage stairs on your right, where they are waiting to welcome and pray with you.

Disaster Relief Fund

The East Side Disaster Relief Fund is intended to help Redeemer East Siders and neighbors, friends or family members in New York City who are not part of our church community and have experienced immediate financial needs because of a disaster (such as COVID-19). Please complete this care request form (for non-congregant New Yorkers) and a member of our team will be in contact. For Covid related needs, this curated list of resources can also offer support.

Request Relief Assistance

For healthcare workers

Thank you for the sacrifices you have made during the pandemic to care for others. We have set aside a portion of the Disaster Relief Fund to help with additional costs incurred for precautions your family had to take and for counseling that can help with the pressures of working in healthcare during the pandemic. For more information, or if you know of a healthcare worker who would benefit from these funds, contact Lyn Cook at [email protected].


The vision at Redeemer Counseling Services is to transform people from all walks of life through professional, biblically-based counseling, and to equip others to counsel through the redemptive power of the gospel. They offer a wide variety of services including individual counseling, couples counseling, family counseling, group counseling, career direction services and workshops.

Consider calling Redeemer Counseling Services at 212-370-0475, ext. 1365 to get started. Counseling fees are handled on a sliding scale and our Mercy or Disaster Relief Funds may be able to offer further assistance for Redeemer congregants if needed.

Get Started with Counseling

Other Resources

  • Suffering and tragedy: Resources to help you cope with the sadness and confusion created when you experience loss or injustice.
  • Memorial service inquiries: Request assistance for planning a service to honor a deceased loved one.
  • See our classifieds for housing, employment, items for sale and miscellaneous ads.